Moth Limited Privacy Policy

Moth Limited (collectively referred to as “Company”, “we”, “us” or “our” in this privacy policy) and its subsidiaries are committed to safeguarding the privacy of personal information, provided to it in accordance with the EU General Data Protection Regulations and any other applicable data privacy laws. The Company is the data controller and is responsible for any personal data provided to it when you visit or use our website.

[We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy.] If you have any questions about this privacy policy, including any requests to exercise your legal rights (paragraph 9), please contact the [DPO OR us] using the information set out in the contact details section (paragraph 10).

Information We May Collect

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: Such as email or names.
  • Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access this website.
  • Usage Data: Includes information about how you interact with and use our website, products, and services.
  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties, and your communication preferences.

We also collect, use, and share aggregated data, such as statistical or demographic data, which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals’ Usage Data to calculate the percentage of users accessing a specific website feature to analyse general trends in user interaction with our website.

How Is Your Personal Data Collected?

We use different methods to collect data from and about you, including:

  • Your interactions with us: You may give us your personal data by filling in online forms or corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
    • apply for our products or services;
    • create an account on our website;
    • subscribe to our service or publications;
    • request marketing to be sent to you;
    • enter a competition, promotion, or survey; or
    • give us feedback or contact us.
  • Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.

How We Use Your Personal Data

The law requires us to have a legal basis for collecting and using your personal data. We rely on one or more of the following legal bases:

  • Performance of a contract: Where we need to perform the contract we are about to enter into or have entered into with you.
  • Legitimate interests: We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and give you the best and most secure customer experience. We make sure we consider and balance any potential impact on you and your rights before processing your personal data for our legitimate interests.
  • Legal obligation: We may use your personal data where it is necessary for compliance with a legal obligation.
  • Consent: We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose. You have the right to change your mind at any time.

Direct Marketing

During the registration process on our website when your personal data is collected, you will be asked to indicate your preferences for receiving direct marketing communications from us via E-mail. You will receive marketing communications from us if you have requested information or purchased goods or services from us and have not opted out.

Third-party Marketing

We will get your express consent before sharing your personal data with any third party for their direct marketing purposes.

Opting Out of Marketing

You can ask us to stop sending you marketing communications at any time by adjusting your preferences within your account or using opt-out links in communications.

Cookies

For more information about the cookies we use and how to change your cookie preferences, please see [LINK TO YOUR COOKIE POLICY].

Disclosures of Your Personal Data

We may share your personal data with:

  • Our employees, contractors, or related entities.
  • Courts, regulatory authorities, and law enforcement officers, as required by law or to establish, exercise, or defend our legal rights.

International Transfers

Personal information we collect may be stored and processed in various countries, including the United Kingdom, Switzerland, and the United States. Whenever we transfer your data outside the UK, we ensure a similar level of protection by implementing safeguards such as standard contractual terms.

Data Security

We have put in place appropriate security measures to prevent your personal data from being lost, used, or accessed in an unauthorized way. We also have procedures in place to handle data breaches and will notify you and regulators when legally required to do so.

Data Retention

We will retain your personal data only for as long as necessary for legal, regulatory, tax, and business purposes. In some cases, we may retain data longer to comply with legal obligations or for research purposes, but the data will be anonymized.

Your Legal Rights

You have several rights under data protection laws, including:

  • Request access to your personal data.
  • Request correction or erasure of your data.
  • Object to processing of your data in certain cases.
  • Request the transfer or restriction of your data.

Contact Details

If you have any questions about this privacy policy or want to exercise your privacy rights, please contact us at info@mothquantum.com.

Complaints

You have the right to file a complaint with the Information Commissioner’s Office (ICO) but we encourage you to contact us first to resolve any issues.

Changes to the Privacy Policy

This policy is reviewed regularly, and this version was last updated on 11th October 2024. Please inform us of any changes to your personal data during your relationship with us.

Third-party Links

This website may include links to third-party websites, plug-ins, or applications. We do not control these websites and encourage you to read their privacy policies when you leave our website.